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Thread: north face warranty

  1. #1
    Join Date
    Jul 2009
    Location
    CT
    Posts
    4,295

    Default north face warranty

    Anyone dealt with their warranty department? I have a backpack with a broken zipper I'd like to get fixed.

  2. #2
    Join Date
    May 2008
    Location
    Central CT
    Posts
    643

    Default

    They were pretty good when I worked for EMS. Call them

  3. #3
    Join Date
    Oct 2006
    Location
    Central Connecticut
    Posts
    6,472

    Default

    Sent my NF expidition jacket in for a pocket zipper failure & they fixed n shipped it for free....& cleaned it too!
    Last edited by 5TOEZ; 07-28-2012 at 11:16 AM.
    Iv'e Out lived my expiration date...........

  4. #4
    Join Date
    Jul 2009
    Location
    CT
    Posts
    4,295

    Default

    Thanks guys, I'll give em a call tomorrow

  5. #5
    Join Date
    Jul 2009
    Location
    CT
    Posts
    4,295

    Default

    Just got my backpack back with a shiny new zipper, no charge Turn around was about 4 weeks half of which was shipping time and supposedly this is their busy season.

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